Frequently Asked Questions

A: It depends on what solar solution you have.  For both Solar Hot Water and Solar Pool Heating the sun will heat the water. For solar power, your panels capture the sunlight and covert it into direct current (DC). Your inverter then converts DC into alternate current (AC), which then powers your home in real time. If you a solar battery, excess energy will be stored for later use, like when the sun is down. Click here for more details.

A: You will have no power. However, if you have a solar hybrid battery with an islanding function, your home will use the energy stored to back up your home. For more details how this works, click here.

A: No. Your excess power will be sold to the grid.

A: Yes. Our highly efficient solar panels will generate power on cloudy days or in winter.

A: This depends on the solar solution.  

1. Solar power= On average, 8 years. This directly correlated to the price of unit per power  

1. Solar pool heating= On average 1-5 years 

1. Solar Hot Water  On average 7 years 

Complete our two-minute solar analysis to find out more. 

A: We work with a variety of banks such as Westpac, Kiwibank, ANZ, ASB, BNZ and Q Card to make Solar more accessible. Click here for more information about how each bank offers.  We also wrote a Newsletter explaining the loans, and giving an example on how this would work for you. For commercial solar power systems you can use the Power Purchase Plan we offer. Click this link.

A: You can install your own system given that you have the knowledge and skills around solar and electricity.  

A: You do not need to build consent for solar power and solar pool heating installations; however, you DO need building consent for solar hot water. 

A: Your system is ready to use immediately. There is a warranty on our products, therefore, our team will be one phone call away to help with any questions you may have along the way.  

This depends on how much solar energy you would like to use as opposed to grid connected power. Take a two-minute solar analysis here to find out or reach out to our team if you would like a solar quote. 

A: To get a solar analysis suited for your home or business, click here– it only takes two minutes! 

A: No. Solar Pool Heating generally lasts from November to May.

A: We provide solar solutions for power, hot water, and pool heating. Click here for more information. 

A: Our Solar panels have a life expectancy of 30 years. We prioritise quality when introducing new products to our solar range.

A: We stock TW 440W Solar Panels. It is a reliable, effective, and sleek design that can be attached onto any roof type. Click here for more information. 

A: We stock Alpha-ESS battery systems. Alpha-ESS was ranked top 5 global supplier for solar batteries in 2020. Click here for more information. 

A: Yes. We have three-phase solar systems.

A: Another option is to build a ground mount to lay panels on. This is ideal if you have land available. The benefit of this option is that we can customise the position of the solar panels to optimise the level of sunlight captured.  

A: We work closely with international R&D departments to keep on top of the market. Solar Group has installed some of the largest commercial systems in NZ with the future at the forefront. Our technical team has the skills and knowledge to design, install and monitor the most complex solar systems.  

A: 1/19 Arrenway Drive, Albany, Auckland.

A: Yes. Call our office to make a booking at 0800 769 377

A: We are constantlty upskilling our staff to meet demands. For example, we upskill our installers to electricians. In other areas of Solar Group, our team learn through courses to keep up with technology and other movements within the industry.